Terms of service
Last Updated: September 6, 2026
Welcome to Subict. Throughout this website, the terms “we,” “us,” and “our” refer to Subict.
Subict operates this website and online store to provide customers with access to our products, product information, secure checkout, customer support, and purchasing services.
Our store offers shoes, bags, and accessories for everyday use.
Our store is powered by Shopify, which provides the e-commerce platform used to display products, process orders, manage payments, and provide online shopping services.
By accessing our website, browsing our products, placing an order, or using our services, you agree to these Terms of Service together with our Privacy Policy, Shipping Policy, Payment Policy, Return & Refund Policy, and other policies published on this website.
If you do not agree to these Terms of Service, please do not use our website or services.
1. Eligibility and Account Responsibility
By using our website or placing an order, you confirm that you are legally permitted to enter into these Terms under the laws that apply to you.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account using those credentials.
You agree to provide accurate, current, and complete information when creating an account, placing an order, or contacting Subict.
If you believe your account has been accessed without authorization, please contact Subict promptly.
2. Products and Product Information
Subict provides product information including descriptions, images, prices, available sizes, colors, materials, and inventory status on individual product pages.
Product colors and appearance can differ slightly from the images displayed on the website because screen settings, device displays, lighting, and photography affect how colors and details appear.
Customers are responsible for reviewing the product description, sizing information, available options, materials, price, and other product details before placing an order.
Subict corrects identified errors in product descriptions, pricing, availability, and other product information.
Product quantities and availability are based on current inventory.
If an ordered product becomes unavailable before fulfillment, Subict will contact the customer using the contact information associated with the order.
If the unavailable product cannot be fulfilled, the affected item will be canceled and the amount paid for that item will be refunded to the original payment method.
3. Orders and Billing
When placing an order, you agree to provide accurate billing information, shipping information, and contact information.
Submitting an order authorizes Subict and the payment provider selected during checkout to charge the selected payment method for the total amount displayed at checkout.
The order total includes:
- Product prices
- Discounts applied to the order
- Sales tax charged for the order
- Shipping charges displayed at checkout
Subict provides Free Standard Shipping on all orders delivered within the United States. Customers are not charged a standard shipping fee for U.S. orders.
An order confirmation email confirms that Subict has received the order.
Subict will cancel an order before shipment when:
- Payment authorization cannot be completed
- The ordered product is unavailable
- The transaction is confirmed as unauthorized or fraudulent
- Required billing or shipping information cannot be verified
- A material pricing or technical error prevents the order from being fulfilled correctly
- Fulfillment of the order would violate applicable law
If Subict cancels an order after payment has been captured, the amount paid for the canceled item or order will be refunded to the original payment method.
4. Payment
Payments for online orders must be completed through the secure checkout available on www.subict.com.
Subict accepts the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
All prices displayed on the website are listed in United States Dollars (USD).
Payment must be successfully authorized before an order is processed.
Payment information is securely processed through Shopify and the payment provider selected during checkout.
Complete credit card and debit card information is not stored on the Subict website or servers.
For additional information about payments, pricing, currency, and taxes, please review our Payment Policy.
5. Shipping and Delivery
Subict ships orders within the United States.
Orders are processed and delivered in accordance with our Shipping Policy.
Subict uses the following Standard Shipping timeframes:
- Processing Time: 1–3 business days
- Transit Time: 6–9 business days
- Estimated Total Delivery Time: 7–12 business days after an order is placed
Business Days: Monday – Friday, excluding U.S. public holidays.
Order Cut-Off Time: 6:00 PM Eastern Time (ET).
Orders placed after the daily cut-off time begin processing on the next business day.
Subict provides Free Standard Shipping on all orders delivered within the United States.
Tracking information is sent to the email address provided with the order after shipment.
Customers are responsible for providing a complete and accurate shipping address during checkout.
Carrier operations, severe weather, public holidays, and incorrect or incomplete shipping information can delay delivery.
If a shipment is significantly delayed, arrives damaged, contains missing or incorrect items, or is marked as delivered but has not been received, please contact hello@subict.com within 7 business days after delivery or the reported delivery date.
Shipping issues are handled in accordance with our Shipping Policy.
6. Returns, Refunds, and Replacements
Returns, refunds, and replacements are handled in accordance with our Return & Refund Policy.
Subict provides a 30-day return period after delivery for eligible items.
The 30-day return period begins on the date the order is delivered.
To qualify for a return, an item must:
- Be unused and unworn
- Be in the same condition as received
- Include the original packaging and tags
- Include proof of purchase or valid order information
For customer remorse returns, including ordering the wrong item, selecting the wrong size or color, changing your mind, or no longer wanting the item, the customer is responsible for return shipping costs.
Subict does not charge restocking fees for eligible returns.
Items that arrive damaged, defective, or incorrect must be reported to Subict within 7 business days after delivery.
When an item is confirmed to have arrived damaged, defective, or incorrect, Subict will provide a replacement or refund to the original payment method.
If a return is required for a confirmed damaged, defective, or incorrect item, Subict will provide return instructions and cover the return shipping cost.
Direct exchanges are not available for customer remorse returns.
After an eligible customer remorse return has been received and processed, the customer can place a new order for the preferred item.
Returned items are inspected after arrival at the designated return address.
Approved refunds are issued to the original payment method within 3–7 business days after the returned item has been inspected and approved.
Customers must contact Subict before returning an item to receive return authorization instructions and the designated return address.
7. Customer Responsibilities
Customers are responsible for:
- Providing accurate billing information
- Providing a complete and accurate shipping address
- Providing a valid email address and contact information
- Reviewing product descriptions and sizing information before purchase
- Reviewing the complete order total before submitting payment
- Following the return procedures described in the Return & Refund Policy
Incorrect or incomplete customer-provided shipping information can result in delayed delivery, failed delivery, or a returned shipment.
Customers must not misuse the website, checkout system, customer accounts, payment systems, or other Subict services.
8. Intellectual Property
Website content, including text, images, graphics, logos, page layouts, product descriptions, designs, and other materials, is owned by or licensed to Subict unless ownership is identified otherwise.
Subict website content cannot be copied, reproduced, distributed, modified, published, transmitted, displayed, or commercially used without written authorization from Subict or the applicable rights holder.
9. Prohibited Uses
You must not use the Subict website or services to:
- Violate applicable laws or regulations
- Submit false, inaccurate, or fraudulent information
- Conduct fraudulent or unauthorized transactions
- Interfere with website security, functionality, or operation
- Attempt unauthorized access to systems, accounts, networks, or information
- Upload, transmit, or distribute viruses, malware, or harmful code
- Collect or misuse personal information belonging to another person
- Infringe intellectual property or other legal rights belonging to Subict or a third party
Subict will restrict or terminate website access when fraudulent, unlawful, abusive, or security-threatening activity is identified.
10. Privacy
The collection, use, sharing, storage, and protection of personal information are governed by our Privacy Policy.
The Privacy Policy explains how Subict handles personal information collected through website visits, purchases, customer support interactions, accounts, analytics, advertising activities, and other store operations.
Subict uses cookies, pixels, tags, and similar technologies for:
- Website functionality
- Shopping cart and checkout operation
- Security and fraud prevention
- Analytics and performance measurement
- Advertising measurement
- Remarketing activities
Cookie and privacy choices are handled as described in our Privacy Policy.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Subict is not liable for indirect, incidental, special, consequential, or punitive damages resulting from the use of the Subict website, products, or services.
Nothing in these Terms of Service excludes or limits rights or remedies that cannot legally be excluded or limited under applicable consumer protection laws.
12. Website Availability
Subict maintains the website for online product browsing, checkout, order placement, account access, and customer service information.
Website access can be temporarily interrupted by:
- Scheduled maintenance
- Technical failures
- Security maintenance
- Hosting or network interruptions
- Shopify platform interruptions
Product availability, prices, and website content are updated when inventory, pricing, or product information changes.
Nothing in this section limits customer rights provided by applicable consumer protection laws.
13. Governing Law
These Terms of Service are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict-of-law principles.
Nothing in this section limits consumer rights or protections provided by applicable law.
14. Changes to These Terms
Subict updates these Terms of Service when changes are made to our website operations, store policies, services, or legal requirements.
The current version of these Terms of Service is published on this page.
The Last Updated date at the top of this page identifies the most recent revision.
15. Contact Information
If you have questions about these Terms of Service, please contact Subict.
Store Name
Subict
Business Address
103 Sunburst Ct
Butler, PA 16001
United States
Phone
+1 724-270-1431
Website
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday, Sunday, and U.S. Public Holidays: Closed
We respond to customer inquiries within 1–2 business days.
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